The Challenge

A boutique ad agency was working with Bountiful, on a complete rebrand. New logo. New direction. New identity.

But they didn’t want just new labels or packaging. They wanted something tangible — something their team could hold and present to stakeholders. Something that proved the rebrand worked.

They asked us: Can you make custom glass vases shaped like the new logo?

Not a standard order. Not something off the shelf. A completely custom piece of glasswork, branded, packaged, and shipped across two countries within a tight timeline.

The Complexity

This wasn’t a packaging job. This was coordination.

Find a glass artisan who could hand-blow vases in the exact shape of the logoCoordinate sandblastingto etch the Bountiful branding onto each pieceSource custom packaging that could safely hold delicate glassHandle shipping across borders with proper customs documentationManage timelines with multiple vendors in different countriesKeep stakeholders aligned — the agency, the client, the vendors, and the production team

One missed deadline. One miscommunication. One vendor issue. The whole thing falls apart.

The Execution

We didn’t panic. We built a timeline that worked backwards from the client’s deadline.

We found the right glass artisan. We coordinated the sandblasting. We sourced packaging that would protect the vases in transit. We navigated customs for cross-border shipping. We kept every stakeholder in the loop.

Result:

On time

On budget

Client thrilled

Rebrand launch went smooth

The Lesson

We could have said no. “That’s not what we do.” 

Instead, we saw a problem and found a solution. We didn’t do the glasswork ourselves — we orchestrated the people who could. We didn’t get stuck on the “this isn’t packaging” part. We focused on: How do we make this work?

That’s what separates vendors from partners.

If you have a project that sounds impossible, unconventional, or outside the typical scope — talk to us. We’ve solved weirder problems than this.

Final result.